Contact

The quickest way to reach WallpaperDuck is by email: support@wallpaperduck.com. Messages are read by the editors, who run the site. Questions about a picture or an account may need a closer look, so a reply can take a little while.

What to write about

• A problem with a download: tell us which wallpaper it was (the title, or the address of its page), the size you chose, and what went wrong. A screenshot of the message you saw helps a great deal.
• Your account: sign-in trouble, a missing confirmation email, or a request to delete your account or your data. Write from the address you registered with so we can find you.
• A picture you think is wrong: a distorted detail, a misleading title, or something that should not be on the site. Send the page address and we will look at it.
• Licences: if you want to use a wallpaper beyond personal screens, for example in print, a product or a video, say what you plan to do and where it will appear. We answer licence requests case by case.
• Ideas and requests: a theme you would like to see, a colour or an aspect ratio that is missing. Ideas like these are welcome and are read by the editors who decide what to make next.
• Press and partnerships: a short message about what you have in mind is enough.

What to leave out

Please do not send passwords, payment card numbers or copies of identity documents. We will never ask for them by email. If you write about your account, the email address you used to register is all we need.

Before you write

Many answers are already on the site. The About page explains how the pictures are made and chosen. The guides show how to set a wallpaper on an iPhone, an Android phone, Windows 11 and a Mac. The Terms page covers what you may do with the downloads, and the Privacy page explains what data the site keeps and for how long. Download limits are listed on the About page: without an account, one full-size PNG and three JPEGs of any size a day.

Other places

New wallpapers are pinned on Pinterest, and the Support page lists the other ways to follow the site or help it along. Email is the only place where we can look into your account or a particular download, so use it for anything that needs a reply.

E-mail: support@wallpaperduck.com

© 2026 WallpaperDuck · Our editors write the prompts, the images are generated from them, and only the ones they approve are published.